Faq Question

  • What is the approach to cancelling my order?

Keep your order number and contact information handy and, get in touch with us via phone or email in order to cancel your order. Afterwards, we'll get back to you right away. Make a note that order cancellation is only possible up until the point at which the provider has not dispatched the material.

  • How can I return my order?

You can start a return on our website if you are unhappy with the goods you obtained or have a good cause to do so. The item must be exchanged in brand-new and unopened condition with all packaging, and tags. Make sure that the seals are also still attached.

  • How long will the process of getting a refund for returned purchases take?

After we receive the returned goods, the refund will be handed to the identical account from which the payment originated for purchases i.e. with credit/debit cards or net banking within 48–72 hours of business hours. The reimbursed money can take an extra 5-7 business days to show up in your account.

  • When I return a purchase, do I also have to return the free gift?

Yes, the free gift is a component of the item purchase and needs to be returned with the originally purchased item that was shipped to you.

  • Can I exchange a portion of my order?

You may start a return or refund at the item level, yes. Any individual item from an order for numerous goods may be returned or refunded. However, the item being returned must be returned in its whole, including all of its parts and any freebies or additional items that came with it.

  • How can I make a big order for the company?

You can send us an email at support@sarvyog.com if you have corporate needs.

  • Is an online account required to make purchases on Sarvyog Ayurveda?

Yes, in order to shop on our website, a user must first register and then log in.

  • What are the many accessible payment methods?

Any of the following payment options are available to you: Cash on delivery, a debit or credit card, net banking, or a credit card.

  • What should I do if my transaction fails yet money was taken out of my account?

The amount will be reversed by the bank within 48–72 hours in the event of a failed payment when the money is debited from your account but the order could not be placed. To confirm, you can check the balance of your account.

  • How can I tell whether my order has been accepted?

To confirm your order, we'll email and SMS you. You may also examine your orders by visiting the My Orders page and selecting the 'Track Order' option.

  • How can I see the status of my order?

By using the "Track Order" option, you may find out the status of your order.